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We would like to inform you, about the latest news regarding this
matter. Unfortunately, it took so much time to repair the damage to
the failed HDD, due to the incompetence of the datacenter's
technicians. We had to literally send one of our technicians to
Amsterdam/The Netherlands in order to repair it. Our technician
arrived today in the datacenter, swapped the failed HDD, rebuilt the
array and repaired the damaged filesystem. As all our servers are
equipped with RAID10, none of our customers data were lost.

In order for this not to happen again, we are preparing new servers on
a new datacenter, and we will begin transferring accounts by the end
of the month. For us it is imperative that we get the support when we
need it, which is impossible to get on this datacenter, as we just
experienced.

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